Comment from a Bay Area RV Customers:
This business knows what customer service is all about. I am a newbie to the whole RV world. I bought an old (2000) gasser as my “learner” bus and had Bay Area RV do a complete PDI before buying the unit. Right from the start I was kept well informed of what was being done, what would need to be done and the approximate costs. All my thousands of questions were patiently answered by Albert & Tom, who went out of their way to explain & demonstrate things in terms I could understand. Tom even went so far as to take me out on the road and show me how to use my overdrive system. All work done on my rig is always done on time, within the quotes I have been given and always a professional job done. The team at Bay Area RV has made me feel welcome, encouraged me to call or come in with questions or concerns and has even come to my rescue at a local campground. They are all friendly professional folks right down to the owners, Genard & Alison. Alison even took time out of her busy day to give me a drive home (30 minutes away) while the shop did work on my rig. That is unheard of these days! I would highly recommend this business to anyone who has an RV or intends to buy an RV, see the staff at Bay Area RV, they’ll take good care of you. Thanks guys, and Alison too!